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<p>Haven&apos;t received an order confirmation email? Occasionally, depending on your email provider and security settings, these emails may end up in spam. Please check your spam folder and if it&apos;s not there, email <a href="mailto:team@sartoro.co"><span style="color: rgb(0, 130, 114);">team@sartoro.co</span></a> and we will investigate.</p>

Haven't received an order confirmation email? Please check your spam folder and if it's not there, email team@sartoro.co for assistance.

I haven't received an order confirmation email

Ordering & Inquiries

Order Issues

I have a question or comment about your products and/or services

Can I get a Sartoro gift card?

I'm having trouble logging into my Sartoro account

How much does a Sartoro suit cost?

Shipping To Other Countries

I need to make a change to/cancel my order

My order doesn't fit

My garments were made incorrectly

Why has my payment failed?

What duties and taxes will I have to pay on my order?

What are my payment options?

Payments

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Can I submit measurements after ordering?

Questions about the Digital Tailor

Why is Sartoro reconfirming my order?

I’m not sure about the fit of my suit

Sizing & Measurements

General Shipping Questions

Shipping & Delivery

Do you cover alterations?

What is your return, refund & exchange policy?

Sartoro has processed a remake of my recent order, what do I do with the original garments?

Alterations & Returns

Can I Order fabric samples before I place my order?

Are there other fabrics available?

What materials are used in your garments?

How do I care for my Sartoro garments?

The fabric I want is out of stock, when will it be back?

I want to order a tuxedo in one of your suit fabrics, is this possible?

Do you offer customizations beyond what I see on the site?

Products & Materials

I have a question about the brand

Does Sartoro have any physical stores I can visit?

I need to contact Sartoro

Company

I haven't received an order confirmation emailUpdated 2 years ago