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Alterations & Returns

Discover helpful articles and solutions for alterations and returns at Sartoro. Find answers to your questions and get the support you need to ensure your satisfaction with your purchase.

Do you cover alterations?

Alterations On Your Sartoro Garments. Do you cover alterations?. Yes! We cover alterations up to the limits found on the Alterations page. While we strive for the perfect fit every time, a small percentage of orders will require adjustments. This can

What is your return, refund & exchange policy?

Return, Refund & Exchange Policy. All Sartoro garments are custom-made from scratch to your individual measurements and customizations and built to fit you - no one else. However, we offer returns on first orders with Sartoro. All first orders are fu

Sartoro has processed a remake of my recent order, what do I do with the original garments?

Garment Remake, What To Do Next. We will create and send a prepaid return label to send your garment back to us. This will typically be communicated to you shortly after the remake order has been set up. If you haven’t received this information pleas