Why is Sartoro reconfirming my order?Updated a year ago

Order Reconfirmations

All orders are reviewed internally by our tailors for potential input errors or for measurements that may differ substantially from the averages for your height and weight. We’ll reach out to you via email, SMS, and/or phone call to double-check everything before we get started on your order.

Although not necessary for the majority of orders, the additional information and/or measurements requested help us to build a more comprehensive profile for you, reducing the potential for errors and helping to ensure a great fit right out of the box!

If we’ve reached out to reconfirm your order, please follow the link in the email to provide the information we’ve requested. It should only take a few extra minutes of your time and it’s important to get back to us as soon as possible to avoid any delays with your order.