Issues Logging or Signing Into Your Account

If you're experiencing trouble accessing your Sartoro account, try these troubleshooting steps:

• Clearing your web browser's cache can often fix simple login issues. Make sure to restart your browser after clearing the cache.
• Auto-fill username and password features may cause problems depending on your browser. If you're still having login issues after disabling this feature, try manually entering your information.
• Avoid copying and pasting your login details. Sometimes, extra spaces can accidentally be copied over and prevent logging in.
• If you're still unable to log in, try resetting your password. This will send a password reset link to your email. If you don't receive the email, check your junk folder and spam settings before trying again if necessary.
• Attempt to log in using a different web browser or computer. If you can log in on one device but not another, it may indicate an issue with the unsuccessful device.

If these steps don't solve your login issue, please leave us a message and we'll resolve it for you.