Can't find what you're looking for? Our team is here to help. Email us and we'll get back to you within two days (usually sooner). You can also visit www.sartoro.co/contact to schedule a virtual suits consultation with a member our style team.

Shipping

Shop

Sartoro Customer Support

<h1 id="sartoro-gift-cards"><span style="font-size: 30px; color: rgb(0, 0, 0);">SARTORO: Gift Cards</span></h1><h3 id="do-you-offer-gift-cards"><strong>Do you offer gift cards?</strong></h3><p>Yes! You can order a gift card <a href="https://sartoro.co/products/sartoro-gift-card" rel="noopener noreferrer" target="_blank"><span style="color: rgb(0, 130, 114);">here</span></a>. Gift cards are all digital (save the environment!).</p><p><br></p><h3 id="how-long-are-gift-cards-valid-for"><strong>How long are gift cards valid for?</strong></h3><p>Gift cards are valid for five years.</p><p><br></p><h3 id="can-i-exchange-a-gift-card-for-cash"><strong>Can I exchange a gift card for cash?</strong></h3><p>No, gift cards may not be redeemed for cash except as required by local laws and regulations.</p>

Can I get a Sartoro gift card?

Ordering & Inquiries

I have a question or comment about your products and/or services

I'm having trouble logging into my Sartoro account

How much does a Sartoro suit cost?

Shipping To Other Countries

I haven't received an order confirmation email

I need to make a change to/cancel my order

My order doesn't fit

My garments were made incorrectly

Why has my payment failed?

Order Issues

What duties and taxes will I have to pay on my order?

What are my payment options?

Payments

How do I get fitted?

How do I submit my measurements?

Can I submit measurements after ordering?

Questions about the Digital Tailor

Why is Sartoro reconfirming my order?

I’m not sure about the fit of my suit

Sizing & Measurements

General Shipping Questions

Shipping & Delivery

Do you cover alterations?

What is your return, refund & exchange policy?

Sartoro has processed a remake of my recent order, what do I do with the original garments?

Alterations & Returns

Can I Order fabric samples before I place my order?

Are there other fabrics available?

What materials are used in your garments?

How do I care for my Sartoro garments?

The fabric I want is out of stock, when will it be back?

I want to order a tuxedo in one of your suit fabrics, is this possible?

Do you offer customizations beyond what I see on the site?

Products & Materials

I have a question about the brand

Does Sartoro have any physical stores I can visit?

I need to contact Sartoro

Company

Do you offer gift cards?

How long are gift cards valid for?

Can I exchange a gift card for cash?

SARTORO: Gift Cards

Can I get a Sartoro gift card?Updated a year ago

SARTORO: Gift Cards

Do you offer gift cards?

How long are gift cards valid for?

Can I exchange a gift card for cash?